Response times vary by neighborhood due to Dallas's size, but we typically arrive within 24-48 hours. For established areas like Highland Park, Lakewood, and Oak Lawn, we often offer same-day service. Downtown and Uptown appointments can usually be scheduled within a day. We prioritize urgent repairs like broken doors or safety hazards across all Dallas neighborhoods. When you call, we'll give you an accurate timeframe based on your specific location and our current schedule.

Yes, brick mounting is one of our specialties! Many Dallas homes, especially in neighborhoods like Oak Cliff, Lakewood, and East Dallas, feature original brick - both interior accent walls and exterior brick facades. We use masonry-grade anchors and specialized drill bits designed for brick and mortar. Whether you're mounting a TV above a fireplace in a 1940s Tudor or installing shelving on an exposed brick wall in a Deep Ellum loft, we have the right equipment and expertise.

Yes, we regularly service downtown Dallas condos and apartments. High-rise work presents unique challenges like concrete walls that require special drilling equipment, building access restrictions, and freight elevator scheduling. We're familiar with protocols at major downtown buildings and come prepared with the right tools for concrete mounting. Whether you're in the Davis building, Museum Tower, or any other downtown property, we can help with TV mounting, furniture assembly, drywall repairs, and more.

While we work year-round, spring and fall see the highest demand in Dallas. Many homeowners tackle indoor projects during our hot summers (June-August) when it's too uncomfortable to work outside. We also get busy in late fall and early winter as people prepare homes for holiday gatherings. That said, we maintain availability throughout the year. Winter can actually be a great time for projects as we tend to have more flexible scheduling, and you won't have to wait as long for an appointment.